Continue reading...

Why you need PM4A

Any of these ring a bell? Customers who say: The end product was not what we originally asked for The product and the project changed direction without our realising it Costs escalated without our realising it, but by the time we did, it was too late to stop We were told the product would be delivered late, but by this time, it was too late for us to supply extra effort We were not kept…

Continue reading
Continue reading...

You can be fraAGILE if you ignore test environment management (TEM)

In today’s Agile era, organisations working on transformation programmes are mostly using an exploratory test approach. Which means you have to understand your AS-IS state and immediately work on TO-BE state as soon as you receive software. This becomes extremely challenging when you don’t have a production-like environment and a dedicated team to support your test environment. Lack of monitoring, maintenance and support will ultimately impact your Agile way of working because quality assurance (QA)…

Continue reading
Continue reading...

Culture, Organisational Structure and Service Management

There is a mutual influence between the culture and the structure of an organisation that provides services. In the Integral Service Management Framework (ISMF) this can be seen because culture is an aspect that is positioned in the bottom left quadrant and organisational structure is positioned in the bottom right quadrant. The four quadrants each interact with each other and thus form an integral whole, which determines what a Service Management System (SMS) looks like for an…

Continue reading
Continue reading...

Project Management for All!

There are more and more projects out there these days, most of them not large-sized, and all involved with the projects need to understand what needs to happen if the projects are going to be successful – not just the project managers, but everyone who is involved; managers, users, team members and stakeholders. More and more organisations are becoming aware of the benefits that a single, common, structured method of project management can bring, and…

Continue reading